Community Assistance

Hard times can happen to anyone. If you need financial help or emotional support, these organizations and resources may be able to help.

Food Pantries and Groceries

Shelter and Housing

  • All Community Outreach (ACO): Housing, rent and utility assistance for qualifying individuals
  • Home Repair Assistance Program: Operated by City of Allen to help keep homeowners in safe and stable housing
  • Hope's Door: Shelter and counseling center for domestic abuse victims
  • Collin CARES Economic Recovery and Assistance Program: This program is closed. If you're an Allen resident in need of rent, mortgage and/or utility assistance and you meet income guidelines, please contact All Community Outreach (ACO) to apply for assistance.
  • Atmos Energy: If you need assistance paying your natural gas bill, call the Atmos Energy Customer Contact Center at 888.286.6700 (M-F, 7 a.m. to 6 p.m.) to discuss your account and explore financial assistance. Installment plans available with no charges or fees. No need to wait for a disconnect notice. Call 888.286.6700 or visit to set up a plan that meets your needs.


  • Collin County Rides: A partner program between City of Allen and DART to provide transportation options for seniors and residents with disabilities through a taxi voucher system

Employment Resources

Mental Health Resources

Other Support

Business Support